1. Order Cancellation:

Customers can cancel an order within 2 hours of placing it. After this period, orders cannot be canceled.

2. Return Policy:

ClothMeds accepts returns within 3 days of receiving the order. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received. In case our reverse pickup service is not available at your location, we request you to self-ship the product via any reliable courier service and we shall ship the exchange product to you or process your refund based on your request. Return is not available when you prefer COD and You have to pay the courier fee for return

3. Refund Process:

After quality check is done we will give refund within 6-7 working days

4. Exchanges:

ClothMeds may offer exchanges for defective or damaged items. Contact our customer support team for assistance. For any additional queries, please write to us at support@clothmed.com or Whatsapp us on +91 98656 27393.

5. Final Decision:

ClothMeds reserves all rights to make the final decision regarding the acceptance of order cancellations, returns, and refunds. The company may consider factors such as the condition of the returned items and adherence to the stated policies.

Customers are encouraged to reach out to our customer support team for any concerns or inquiries related to cancellations and refunds. We strive to provide fair and reasonable resolutions to ensure customer satisfaction while also maintaining the integrity of our policies.